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Here's What Our Customers Say About Us

5/5
Lori V
Lori V
01:19 16 Dec 22
Excellent customer service All aroundKhiano is fantastic explains everything very well. Will definitely deal with him... each and every time. Cannot say enough great things about him. Have used this insurance agency for years they are awesome would recommend to anyone who wants insurance through great people! AAAA ++++read more
Belle Myers
Belle Myers
16:52 29 Nov 22
I called in and am so happy that I did! Trevon Busch was my agent and provided me with some of the best customer... service I’ve experienced to date. He was incredibly knowledgeable, patient and courteous while preforming his job. He eased my nerves and offered resources and explanations to make the subject matter easier to understand and even enjoyable to work through. Wonderful employee, looking forward to looking forward with you and your company in the future! If you need help, Trevon is your guy.read more
Juliet Murdock
Juliet Murdock
10:04 20 Nov 22
Sidonise is awesome she helped me with my insurance needs! She is very professional, down to earth and great to talk... to! She went above and beyond and looked out for the best plan for me and giving me different options that i can choose from! I am so thankful for her. She was so efficient and always got back to me quickly and explain everything in details and answered any questions I had! I would definitely like to talk to her again for years to come regarding insurance and would highly recommend her! She went above and beyond to assist me!! I give her 100 stars!!read more
Kathleen Mcclurg
Kathleen Mcclurg
17:40 17 Nov 22
Cheryl was amazing!! Needed insurance and not sure who to trust. When she answered the phone I knew she would find a... plan for me! Very patient and knowledgeable, i feel i made the right choice with this agency!! I would highly recommend calling! Thank you again and all stay blessed!! 🐾😎read more
Donna Hollander
Donna Hollander
18:18 07 Nov 22
I hope I'm posting this message to the correct fiorella Insurance Company.I want to thank a young lady named Brittany... for her fantastic customer service very knowlegeable and offers what best,she has lots of patience. shes a blessing and a keeper,I will recommend!read more
Irma Cortez
Irma Cortez
23:43 03 Nov 22
Raul fabian is my daughter agent i just want to take time to say that he was very hospitable and he went above and... beyond as a Florida blue agent he answer all the question that we need it for my daughter medical insurance he was very attentive with any question that we needed it answer we where very happy that he took the time to help my daughter with her medical insurance for 2023 .read more
Alycia G
Alycia G
15:57 26 Oct 22
This company calls me 2-4 times per day and claims they 1. are with Florida Blue and 2. got my number from... marketplace.gov from the application I submitted. I have had the same health insurance (not through the marketplace) for 7 years through the business I work for. I did not and have not ever filled out an application or inquiry online. The calls started 2 weeks ago, and despite asking to be removed from the list, THEY JUST WILL NOT STOP.read more
Pretty Girl
Pretty Girl
14:38 19 Aug 22
Highly disappointed. I was a sold a policy with the representative who didn’t give me accurate information on a lab... services. I was told lab corp was covered And I will charged $150 for something I shouldn’t be if I would have received the accurately info. I’m filing a BBB compliant. Train your employees betterread more
Regina Rodriguez
Regina Rodriguez
14:26 19 Aug 22
BEWARE! This company will stalk you. They leave no less than 5 voicemails per day and refuse to remove you from the... call list. I'm an insurance agent myself and I have never once reached out to them. This has been going on for over a year. I'm in the process of taking legal action against them.read more
Timothy Aitchison
Timothy Aitchison
22:11 11 Aug 22
These people are terrible. I put in a request online for an insurance quote and I was overwhelmed with calls. I signed... up with a different agency they continued to call even though I responded several times with their automated service but the calls kept coming. Over 50 messages. Called more than times a day. When I finally called them and actually talked to a person and told him I have coverage and stop calling me He just hung on me. Buyer beware!Update: Even after all this and their promise to stop calling me they have called me twice today and left messages. Unbelievable. How do I make them stop?read more
Amanda Sullivan
Amanda Sullivan
18:08 14 Jul 22
STOP HARRASING ME!! I have clearly stated that I already have insurance, the calls & messages WON'T STOP
Jill Charbonneau
Jill Charbonneau
17:54 24 Jun 22
Brian is awesome and helped us with our insurance needs! He is very professional and also so down to earth and great to... talk to! He always goes above and beyond and looks out for the best plan for us and giving us different options that we can choose from! Since his new position at the agency he referred me to Shaneese who is also awesome! So thankful for them!!! They are so efficient and always get back to me quickly and explain everything in detail and answer any questions I have! Definitely will be my agent for years to come and would highly recommend them! I give them 100 stars!!read more
Anthony Mendoza, Jr.
Anthony Mendoza, Jr.
18:00 10 Jun 22
This company harasses me daily with 2-3 calls and voicemails, sometimes more. I already have all different kinds of... insurance through my work provider as well as personal protections. I am not sure how they got my personal contact information but i am not happy about this. I will be filing a complaint with the BBB as well taking time out of my day to write reviews everywhere i can.read more
Cristen Coleman
Cristen Coleman
15:11 06 Jun 22
I receive so many SPAM CALLS FROM THIS PLACE. For the love of God, STOP CALLING AND TEXTING ME. I HAVE PREMIUM... INSURANCE ALREADY AND WILL GO OFF IF THEY DONT STOP.read more
John Wilson
John Wilson
14:52 23 May 22
The people call me 100 times a week and flood me with txt messages tot he pint I've missed important calls from... employer. If you call me one more time, I will sue for damages. btw, I am reporting you to Florida Blue. **Thanks for the reply. I should point out you guys are spoofing phone numbers and using the same techniques as spammers. Your reply to this post, while appreciated, will do nothing to stop your horrible practices. You are a bunch of spammers and jammers. And thanks for reminding me to call Florida Blue.read more
M M (Consumer)
M M (Consumer)
15:42 12 May 22
SCAM AND HARASSING. I have received hundreds of calls and texts non stop for over a month from this agency and they... will not stop contacting me every day, 7 days a week. Morning noon and night. I'm on a do not call registry and I have asked repeatedly that they stop but they will not. I have had their reps curse at me when I ask them to stop.My voicemails are full of their scam messages. I contacted the phone company and the police. They still won't stop. I'm changing my phone number.read more
Maria H
Maria H
02:40 04 May 22
This company enlists robocalls to constantly harass and call people who have never solicited their services or even... done business with them. I have received upwards of 5-10 calls in one day and multiple voicemails from bots. From the looks of it I'm not the only one. This is deplorable and annoying. Stay far, far away from a 'business' that is willing to do shady things like this.read more
Gary Sherman
Gary Sherman
20:41 27 Apr 22
DONT CALL!!!! THEY WILL NOT LEAVE YOU ALONE!! In 4 days they have called me 47 TIMES!! I blocked them and they continue... to leave messages!! They are as bad as the car warranty companies and Canadian Pharmacy!! If you call... you'll live with them FOREVERread more
Kaitlyn Cole
Kaitlyn Cole
18:07 23 Apr 22
One of their agents FRAUNDENTLY open up a policy in my name, without my knowledge or consent. I OBVIOUSLY WOULD NOT... RECOMMEND this company.read more
Veronica Martinez
Veronica Martinez
09:29 04 Apr 22
Sam Welsh may be the nicest and most helpful guy I've ever met. He responded promptly, gave me thorough answers to all... of my questions and sent it to me via email. Highly recommend!Personable and professional. I felt right at home. Sam took care of my health insurance needs when I needed someone to guide me trough all the madness of health care. He also helped me with tax paperwork and dental plan inquiries. I cannot be more thrilled with the service I received from Sam.read more
Thais Miller
Thais Miller
19:55 24 Mar 22
Clearly a scam insurance company. 11 calls today and counting. No amount of telling a representative to stop seems to... be working. If this continues I look forward to filing a harassment complaint with the state attorney's office. Based on other reviews, it seems that asking them to stop doesn't seem to work.Update. In response to your sending this form letter requesting my phone number which you clearly have, I went ahead and filed a complaint with the state's attorney office. I encourage anyone else that is having this same problem to do the same. I don't want to deal with your company at all anymore. Clearly asking you to stop doesn't work. I am not looking to communicate with you further on another platform.read more
Bill Pippin
Bill Pippin
04:27 23 Mar 22
After your failure, to cease the numerous repeated Calls, & other Messaging, I've been forced to bill your firm, for my... time, & the inconvenience, caused by your harassment..I'm only billing for calls, with your firm in the Caller ID.. I'm not billing for any other messages, from you.. The current number is 462 calls, at a rate of $25, per call.. The current Total is $11,550.. This amount is due immediately.. I will resume the count, in 2 days.. Your attention, yo this matter, is appreciated..read more
Lilly Rangel
Lilly Rangel
15:44 14 Dec 21
I spoke will Patrick Moore with Fiorella he was professional and knowledgeable. This was my first time getting health... insurance on my own as a 20 year old so I was nervous. But he provided in depth explanations as well as making sure all my questions were answered. I have already recommended this company to several and will continue to do so!read more
Robert Winegardner
Robert Winegardner
20:35 09 Dec 21
Ross Oberhill was an excellent agent to work with. He went over all of my options very clearly, making sure that I... completely understood what I was signing up for.Very professional, educated and well spoken.I would highly recommend speaking with Ross if you are interested in getting health insurance coverage.I'm looking forward to using his services again next year.Great job Ross Oberhill!!!read more
Stephanie Flournoy McMullen
Stephanie Flournoy McMullen
17:51 09 Dec 21
I'd like to extend a compliment to Fiorella Insurance Agency's Account Representative, Grace Walsh, for working in a... very efficient and timely manner. Grace was, not only, exceptionally kind and confident, she was, also, very professional, followed up immediately, on our conversation and I look forward to having her as my Fiorella representative! Grace Walsh, thank you so very kindly for your services, it was a pleasure to work with a confident and proficient executive!read more
Danni Solomon
Danni Solomon
17:27 03 Dec 21
Let me start with how Scott R is a godsend! I'm young in my late 20s and was faced with a massive tumor on my ovary. I... had been going 3 years without health insurance because I couldn't afford it after moving to Florida. I had medicaid in 3 other states I lived in but Florida wouldn't allow me to keep it. I was scared, stressed and wasn't sure how I'd pay for a surgery I absolutely needed. On top of that I had been recently diagnosed with severe asthma bad pneumonia and had been hospitalized for 1 week. The asthma and pneumonia hospital stay was about 2 months before I found out I had the tumor.Long story short, I was desperate and a friend of mine referred me to Scott. After 15 min on the phone with him, I had insurance and was only paying $30 a month! I couldn't believe it! I broke down in tears because I finally had insurance I could afford and was able to schedule a necessary surgery.If it wasn't for Scott and this company, I don't know how I would have ended up. I recently renewed my plan with him and have recommended him to at least 4 other friends my age who are struggling to find affordable health insurance. In this time where health insurance is necessary, Scott and his team deliver!read more
Katherine Tardiel
Katherine Tardiel
22:41 18 Nov 21
I updated my insurance plan with Christopher Carrillo, who is an amazing agent. He is very patient and goes through all... the plans with you to make sure you get the most affordable and convenient plan to best suit your needs. He knows his stuff and will call you back if you leave a voicemail. Christopher is a very thorough, efficient and professional agent. Give that man a raise!read more
Karen Gamsky
Karen Gamsky
17:06 17 Nov 21
I have been with Fiorella Insurance Agency for a few years now and They are above all the rest when it comes to being... professional, responsive, great quality. Scott Reinhart is number one in my book in getting me the medical insurance that suits me in what I need and looking for. If I have questions, he will answer them. I can call him anytime. Top notch!!!read more
Bessie White
Bessie White
12:02 12 Oct 21
I would personally, like to leave a briefly review for Jennifer the representative that i spoke with on the phone!... Jennifer, gave excellent customer service. She went way and beyond, making sure i understand each plan she quoted for my son. The company should be very grateful to have such a person who seems to have a great passion for her job and people! Sometimes, how you speak to a customer on the phone tells a great deal in your tone what you feel about yourself, people, and the company you work for! I give Jennifer five star's🌟🌟🌟🌟🌟 and more if possible!!read more
Cecilee Smallwood
Cecilee Smallwood
02:45 08 Oct 21
Tiffany did an outstanding job finding the right health Plan to suite my needs in a matter of a few clicks! She... listened and listened and informative! Top notchread more
Nicole Sharp
Nicole Sharp
16:36 30 Sep 21
I was given excellent service by Sebastian. He was so helpful with helping me find the best health insurance plan for... my son. I appreciate the time he took to give me detailed information on various plans. Thank you! I would definitely recommend him as an agent.read more
Robert Garcia
Robert Garcia
21:09 09 Sep 21
Kevin was excellent to work with. He gave me time, and helpful links to compare my BCBS Bronze policy with. Very... captivating with GAP insurance. Kevin was a great resource, and was willing to make sure I was buying the policy that I needed. Not so much what I wanted. Big Difference. Thank You, Kevin....read more
Roseanne Pryor
Roseanne Pryor
18:29 08 Sep 21
After a job loss, I was scared to death that I could no longer afford Health Insurance? I was able to continue on a... Cobra Program which was outrageously expensive! There is no way an out of work person could afford Cobra! This is when I found my angels...the Fiorella Insurance Agency. In less than 30 minutes I had affordable coverage for my Family. Tiffany was truly a God sent. She asked all the right questions and came up with a plan suited to our needs. I have already recommended her to a few of my friends! Also, a special shout out to Jessy who was persistent with texting me & calling me, to make sure I did not miss my deadline to obtain insurance. Thanks Jessy!read more
Jose Hernandez
Jose Hernandez
22:17 17 Aug 21
THANK YOU SO MUCH Valentina ToquicaYOU HELPED ME TREMENDOUSLY. I HAD NO IDEA HOW I WAS GOING TO GET INSURANCE AND HOW... IT WORKED AND YOU REALIZED THAT AND WAS EXTREMELY PATIENT WITH ME AND MADE SURE I HAD THE RIGHT INSURANCE FOR WHAT I NEEDED. THANK SO YOU MUCH I GREATLY APPRECIATE YOU.read more
Kerry Thomas
Kerry Thomas
20:12 10 Aug 21
Stephen Collins was absolutely great to work with. He was well informed about products, very professional and... relatable and made our decision very easy after weeks researching company's. Highly recommend him to anyone looking for medical insurance.read more
Luna Savage
Luna Savage
20:59 05 Aug 21
Shelby was great, I will be recommending her for anyone I come across that needs health insurance. This is the first... time I've ever had to obtain health insurance for myself and was unsure of how the process went. Shelby took care of everything she was knowledgeable, polite and professional. Thank you so much Shelby you're amazing.read more
David Vaccarello
David Vaccarello
19:14 21 Jun 21
To make a long story short I was assisted in changing a policy from one carrier to another for better coverage and... they lost it the policy never went in to effect I never noticed that it didn’t go through on their end because my premiums changed at the same time. I spent the last 7 months thinking I had coverage and did not. The only solution at this time was to reenroll and wait 6 months all over again. They couldn’t even find notes or records of the call enrolling in the first place. My recommendation is just to use market place you don’t need an agent for much these days and you’ll get better service.read more
DARLA MYERS
DARLA MYERS
19:45 16 Jun 21
I love this insurance agency. I have always always had quality agents that have helped me make my decisions. Ashlee is... on board as the agent to my insurance needs now and she's doing a great job just like her predecessors.I am so happy with her professionalism and her sense of humor and her way with nervous clients!I won't name any names! LOLread more
Sarah Greco
Sarah Greco
17:46 18 May 21
Called and spoke with Mike!He helped me find a super affordable plan for health and dental. The process was easy and... quick, and I’d recommend Fiorella to anyone. I’m really happy Mike is my rep with them. He was courteous, personable, and confident. This company is lucky to have such a cool human work for them. Having someone great to talk to while getting service makes the whole thing more satisfying. I am over the moon, thanks again! 🙂read more
Rachel Dale
Rachel Dale
17:58 07 May 21
Ashlee Rice is angel sent. Truly cares for her customers and ensures we get the best plan available. She is very in... depth and walks you through all that is covered by the plan - while making it interesting, engaging, and fun spirited. I recommend her to all!! Go Fiorella Insurance!read more
Mary E
Mary E
18:29 30 Apr 21
Tiffany Rolle is my new agent. She explained everything to me very thoroughly. She was very kind and polite. The price... I was quoted was so much better than one I was offered from a different company....almost half as much. I haven't had health insurance for quite a while now and am so thankful to have it again. Thank you Tiffany for all your help!read more
Julia Martin
Julia Martin
22:57 29 Apr 21
Anthony was wonderful! He provided excellent customer service focusing on my needs and explained the best coverage for... me that was affordable and within my currently unemployed limited budget. He was thorough but processed my application and had me setup quickly. My high anxiety days of having no insurance are now gone and I'm grateful to have his expertise moving forward. Thank you Anthony!!read more
Margaret Lane
Margaret Lane
18:06 16 Apr 21
I had the best experience with Sean Dray this morning. Not only was he able to explain everything so I could understand... it, he gave me tips to lower my costs. A down to earth dad making the crazy insurance game less crazy for us regular folks. i actually sent his contact info to a couple friends needing insurance because I know he will make it quick and informative. I'll send your steak dinner in the mail!read more
Nikki Fantauzzi
Nikki Fantauzzi
16:05 15 Apr 21
Ashlee Rice was amazing to work with- Professional and understanding. She was able to reduce my rate and get me the... best plan. Great positive energy!read more
Evelyn Matos
Evelyn Matos
22:08 14 Apr 21
Tiffany Rolle offered great customer service. She answered all my questions and explained all the fees and insurance... issues i had. I was very comfortable with her and pleased with the service she provided. I will surely recommend her to others shopping around for insurance.read more
Rochelle D. Hinson
Rochelle D. Hinson
16:27 05 Apr 21
My experience was the best so far. Great customer service! Mr. James Fields made sure I had the best plan that fit my... needs. Thank you Mr. Fields for your patience.read more
Ellie Carlson
Ellie Carlson
19:49 02 Apr 21
I have to tell everyone that Amilia and Anthony are the absolute greatest! They take time with you answer all your... questions and get you the best policy to fit your needs and pocketbook. I can't say enough about them except thank you, I love you and God bless you for always being there for me.read more
Diana greene
Diana greene
16:50 01 Apr 21
STEPHEN COLLINS was very professional, courteous, upbeat and knowledgeable. He was very easy to talk to, and patiently... answered all of my questions. I came away feeling like I was in good hands. Thank you Stephen for all of your help!read more
Linda Edwards
Linda Edwards
14:55 01 Apr 21
Ashlee Rice helped me find a better and less expensive health plan. She tried multiple options until she found good... coverage I could afford.She is very professional and knows her stuff!read more
Kimberly Davidson
Kimberly Davidson
22:38 23 Feb 21
Ashlee Rice was great with helping me find a health care plan. She was professional and patient on the phone, as I was... calling from a home health agency with nurses interrupting....some involved (helping) with my phone conversation and others where just working in the background. Ashlee took the time to cross check a providing specialist with the plan I was selecting. She was prompt with follow up emails after selecting the plan. I have already passed her number along and will continue to do so. Thanks again Ashlee I appreciate your time and enjoyed our conversation this afternoon.read more
Ayman Elminyawi
Ayman Elminyawi
21:31 09 Feb 21
I was lucky enough to have Ashlee Rice as my agent. With a few simple questions she was able to find me a very good... (and affordable) health insurance plan. The process was painless and she really seemed genuine about wanting to help people and finding me the best plan for the best price.read more
Nicholas Nelson
Nicholas Nelson
09:52 02 Feb 21
This was my first time needing and looking for health insurance. Ashlee Rice definitely got me the best coverage at a... price I can afford. During the time on the phone I felt comfortable and assured. Ashlee is much more than an Insurance agent as we shared stories about our own kids. If I were to be asked by anyone if I knew where to look for health insurance, i would recommend Fiorella, And say to ask for Ashlee Rice!read more
Sean Te
Sean Te
16:11 19 Jan 21
Ashley Rice is the BEST!!! I got lay off due to job relocation to out of state and was without Health Ins and needed... coverage just in case. Ashley Rice is AMAZING and found me the plan within my budget. I did have an additional question via email and she got back to me with record time.. WOW! This is what customer service should be and she set the standard. BTW- Happy birthday Ashley(!!) and thank you very much for your help. I will be calling back regarding my Home and Auto Insurance next.read more
Kayla Lindstedt
Kayla Lindstedt
21:39 18 Jan 21
I reached out to Mike Moffett to help set my mom up with some insurance. He was able to find us a great plan for a low... price! He was very helpful! The process was much easier than I thought it would be.read more
andrew
andrew
17:20 14 Jan 21
Ashley Rice is an OUTSTANDING Representative... Friendly... Informative.... Just a damn nice person.Now with all that... said (yes I truly feel that way at this point). With me being the proverbial "doubting thomas"..... As with most things ..... Time will tell, But again I can't say enough positive things about her ability.... Saved me tons of $ on what appears to be GREAT coverage.read more
Rebecca Bud
Rebecca Bud
03:25 16 Dec 20
I called with a list full of questions, physicians request and quotes, I was ready for a sales pitch. Jocelyn S. was... ready too, she was so kind and didn't rush or push me like I felt everyone was doing. Jocelyn truly went above and beyond to explain misconceptions I had from previous quotes, reviewed all my options with the pros & cons of each. I truly felt comfortable making the decision to take BCBS knowing how much effort she took trying to find a plan best suited for my family and fully reviewed it to be sure it met our needs and was affordable. Thank you,read more
Arlene Yates
Arlene Yates
10:56 15 Dec 20
Yandiel Navarro was fantastic. He was professional yet friendly, knowledgeable and made sure I understood the plan. He... took his time and I did not feel rushed or pressured, he made this process very easy for me and my husband. I feel very confident with the plan I chose with his guidance. From the operator who answered the phone and directed the call to the agent, it was a surprisingly pleasant experience.read more
Rhea Cook
Rhea Cook
16:18 13 Dec 20
Spoke with Christopher W. who was so incredibly patient & knowledgeable & helpful! He helped me find the right plan for... my husband and I. Even after all my husband's questions & changes he remained professional & in kind (which is very important to me)! The other amazing thing is he will continue to help throughout the year if I have any issues. Most agents will not return your call once open enrollment is ended! Highly recommend talking to him if you need any help finding the right insurance for you & your family!read more
Allyshia Francesca
Allyshia Francesca
02:36 07 Dec 20
Jocelyn Sauceda helped me get insured for the first time in years. She was patient, knowledgeable and personable. I... have tried enrolling for health insurance a for a while now but each time I found myself talking to someone who clearly did not care or want to help. Jocelyn truly went above and beyond to explain everything in detail, answer all of my questions and make sure that I was comfortable with the plan I was getting. Moreover, she followed up with a list of doctors in my network to make it even easier for me and provided a list of surveys I can take to claim even more financial help. I never thought getting health coverage could be so pleasant. I wish every health interaction could be as great as this! This girl needs a raise/promotion!read more
Tracey Mitchell
Tracey Mitchell
19:50 04 Dec 20
Ashlee Rice was a very courteous and helpful agent. I had expected I wasn't going to be able to get affordable... insurance after shopping some after losing my job. She was able to exceed my expectations with awesome affordable coverage. She was genuinely eager to get the coverage I needed and could afford. Couldn't have asked for better service. Thank you so much Ashlee!read more
Nicholas Rizzotto
Nicholas Rizzotto
15:28 01 Dec 20
I got set up today with an awesome healthcare plan for 2021 for such a great price thank you so much Alex for helping... me this morning. Alex was kind and helpful through the whole process she was Awesome!! Thank you so much Alex with Fiorella Insuranceread more
Karen Terbenche
Karen Terbenche
17:04 22 Nov 20
I have been fortunate to work with Michael Moffitt for my insurance needs. Having moved from Canada and trying to... understand the US medical system has been very stressful putting it mildly.Michael IS 5 STAR & HE IS THE BEST! He gave me a great period of his time on several occasions to explain the various coverages on each plan to help me understand. He is always there and is very responsive to all of my questions. I am blessed that we have met! You are very fortunate to have him in your company! He saved me again this year on my FL Blue insurance and upgraded my coverage for less than last year!If You're looking for the BEST- You just found Himread more
lorna Day
lorna Day
19:08 19 Nov 20
Called yesterday, spoke with an agent for an extended period of time about my insurance, she asked if I wanted to come... in to discuss it today, I said sure .Planned my whole day around this appointment which just happened to be at 2 o’clock and when I walked into the lobby the girl goes what are you doing here we don’t take walk in appointments I said I have an appointment scheduled she said I don’t see how that could be possible we’re a call center.She called and the person I spoke to said they would be right down ......Then another person comes down five minutes later and said can I just take your information and will get back a hold of you were not taking appointments right now????????I will not be using this insurance company, I wish I would’ve read the reviews on yelp and it would’ve save me a lot of time how unprofessional can you get? The fact that I drove all the way here today and made time out of my day to come and see you will not be lost on me.read more
Nancy Skinner
Nancy Skinner
21:28 10 Nov 20
I called Fiorella Insurance today to renew my healthcare. I was connected to Agent Ashley Rice. She was so helpful... and genuine that it made the whole process a complete pleasure. It didn't take too long and she came back with a fantastic deal Much better than the insurance I had and now I have Dental and for a better rate! I am so impressed with this company and the level of professionalism they display. Ashley was super engaging and warm and during these days that's rare! I am very pleased with their services!read more
Ashley C
Ashley C
21:51 26 Oct 20
I contacted Florida Blue seeking affordable insurance. I had the most amazing luck of speaking to Ashlee Rice. I have... never had such great customer service! She was amazing and instantly found the best plan for me. I would definitely recommend anyone shopping for insurance.read more
Jose Cruz
Jose Cruz
15:54 20 Oct 20
I would like to say WOW! This company really have people that knows their business and how to help others. Mr. Michael... Cole Evans is an exceptional person and 100% excellent manners and knowledge. He helped me with the best health insurance that meets my needs. Thank Michael keep the marvelous work.read more
Joshua Gordon
Joshua Gordon
17:29 19 Oct 20
One word to describe the professionalism and customer service of Amy Cassiano. Unbelievable! She is fantastic at... explaining everything in detail but can also put it in layman’s terms so that someone not familiar with insurance is so easily able to understand. She clearly took the time and effort to look at different plans for me, and helped me decide on what would be the best fit in my situation. 11/10, she is an amazing agent!!!read more
Stephanie Corrales
Stephanie Corrales
16:31 19 Oct 20
Thank you so much Mary Anne Centrone for making this decision so easy for me. I was so stressed and full of anxiety... trying to find an affordable and good health care plan for me. Mary explained everything crystal clear and helped me choose the best option. Thank you for being so kind and helpful. I truly appreciate it. God bless!read more
Heff A
Heff A
15:41 06 Oct 20
To start, my agent Ashlee Rice is very professional and helpful. She got me a good health plan with a great monthly... price. I recommend this insurance company and also recommend you to ask for Ashlee.read more
Cheryl Meekins
Cheryl Meekins
13:26 02 Oct 20
Mike Moffitt was extremely helpful during my transition here to Florida. Being in sales all my life, I was clearing... aware when all of his competition were trying to close me, and hung up. Mike treated me like he was advising his own Mom. Mike was not only very professional, and patient, he obtained the best insurance to fit my needs. Mike is a keeper.😊read more
Breanna Bodden
Breanna Bodden
02:15 02 Oct 20
Spoke with Ashlee R and my experience was wonderful. She was very friendly and helpful getting me what I needed. Truly... a wonderful insurance experience!read more
Betty Scott
Betty Scott
21:00 01 Oct 20
My agent was Alexandria bubla,she was very friendly and helped me get the perfect plan for me that I can afford. Thank... you Alexandria you were a blessing to me I'm grateful to you for getting me what I can afford.read more
andrea maceira
andrea maceira
15:06 30 Sep 20
Ashlee Rice got me the best insurance policy for my price range. Thanks to her I don’t have to stress anymore about... having health/dental insurance. She is so kind and makes sure you are taken care of from the beginning to the end. Will definitely recommend her to my friends/family that are in need of healthcare!-Andrearead more
Glenda Smith
Glenda Smith
22:00 28 Sep 20
I was having a pretty tough day due to dental issues. I was pleasantly surprise by the wonderful interaction I got from... Ashley R at Fiorella Insurance. She showed concern for my current issue and told me she'd make my day better! I appreciate how attentive she was about my needs for coverage. She was extremely thorough, kind and weigh all my options. Thank you Ashley you are a "Rockstar" in my book!!!read more
Jaime Ramirez
Jaime Ramirez
19:23 23 Sep 20
Excellent Service, We talked to Ashlee Rice and she gave us a very friendly service and provided all information we... needed.read more
Kristen Rusk
Kristen Rusk
22:39 18 Sep 20
Kaetlyn M was so patient with me found me the best possible health insurance that she could find, replies and sends... emails super fast, explained everything and made sure that I understood my policy, very sweet, friendly, and helpful. I I would definitely recommend speaking to Kaetlyn I think she is a great asset to your insurance company. And thank you for listening to me, I really appreciate that. That's what makes you a great asset, I was in a much better mood when I hung up the phone. Knowing now that I have health insurance that I will definitely need. Thanks again Kaetlyn!!!!! You're awesome!!read more
Mario Jones
Mario Jones
17:35 15 Sep 20
Joseph Carlo was super awesome best agent I ever had delt with answered all questions with great knowledge very... helpfulread more
Brenda Thixton
Brenda Thixton
13:47 14 Sep 20
I contacted Fiorella insurance agency for a Health Insurance Quote. I was working with Michael Moffitt and he is... AWESOME! There was no high pressured sales to try and get us to have more than what we needed. He truly listened to our concerns and helped us get exactly the coverage we needed at a great rate! I can not tell you enough how professional and helpful Michael was! I would certainly recommend this company and especially Michael to my Family & Friends!read more
Jazmine Rivera
Jazmine Rivera
21:26 08 Sep 20
My agent was Amilia Qadir and she was absolutely GREAT! Very helpful, personable and so friendly. She answered all my... questions and made sure I was well aware and comfortable with all the the information I was receiving. Thank you, Amelia! 😊read more
Angela Strachan
Angela Strachan
23:48 03 Sep 20
Scott Reinhart was very helpful and I was very pleased with my plan and the entire sales process. After going online... and inquiring for health insurance, I never thought I would be bombarded with phone calls. A few weeks later I answered Scotts call and it was the only phone call i answered after my inquiry. Of course at first I put that sales wall up but after the 1st minute of him talking he suprised me at the benefits for the rate. I agreed to everything. He was professional but quick and straight to the point. I personally liked that. I will recommend anyone that needs insurance to him. Thank you Scott for your help.read more
Savannah Head
Savannah Head
23:05 03 Sep 20
Mike Moffitt helped me with my insurance and he was extremely helpful and answered all questions I had I definitely... reccomend everyone go to him!read more
Franklin Higgs
Franklin Higgs
14:38 02 Sep 20
I needed health insurance and Amy C helped me me and explained everything to me and was very professional 😊
Brenda Kerrison
Brenda Kerrison
01:55 28 Aug 20
Thank you Michael Moffitt for helping me today!! I HIGHLY recommend you, you went above & beyond to help me today. You... were very pleasant to talk with & you were very helpful with my Health Insurance needs. I give you 5 Stars, I even referred a Friend who needs Health Insurance. Thank you so much again.read more
Sally Antosek
Sally Antosek
18:53 27 Aug 20
Andrew was very professional but also added a personal touch to our call. I was looking into health insurance for... several weeks and was put at ease with Andrews confidence, knowledge and understanding of my unique situation. Thank you for being there for me!!!read more
Neidy Galarza
Neidy Galarza
01:56 19 Aug 20
Kaetlyn M. Helped me a lot find the best providers for my needs, and what I appreciated the most was that she was so... patient with me. She answered all my questions, and emailed me my information right away! Thank you Kaetlyn...Great job!read more
D C
D C
22:54 17 Aug 20
I HIGHLY recommend Tara at this agency!! She goes above and beyond to find the answers necessary to help her clients. ... She saved me thousands, not hundreds this week by working hard and sticking to it. Everything she said she would do, she did. A very uncommon but truly appreciated quality today!read more
katie hobbs
katie hobbs
18:10 14 Aug 20
Amilia Q. was absolutely amazing! So kind, attentive, and patient with all of our questions and concerns. Absolutely... the peak of hospitable! I wish all insurance agents were like her!! Thank you Amilia Q.read more
Christine diane Smith
Christine diane Smith
04:41 08 Aug 20
I have needed to get health insurance for about a month. I have been having anxiety just thinking about it. When I... spoke with Ms. Claudia Cruz she immediately put me at ease. She asked me questions. Looked up my primary Dr. to see what she accepted and hooked me up. I was so happy when I got off the phone. Thank you Claudia for making my experience pleasant.read more
Meredith Oliver
Meredith Oliver
18:53 31 Jul 20
Amy Casiano is the best rep I have ever dealt with in the insurance business. She has helped many of my employees... obtain an insurance policy effortlessly and quickly. I totally recommend Fiorella Insurance for help with making your insurance plan choice work for you!?read more
Maria Okeke
Maria Okeke
15:42 31 Jul 20
Mr. Lawford Brown was extremely very helpful and knowledgeable.I will definitely use him again in the near future.
Tawana Reilly
Tawana Reilly
23:33 23 Jul 20
I needed to get Insurance benefits for my family I was assisted by Agent Mike M. from the Stuart location he was... amazing. He was able to answer all my questions and concerns with professionalism and knowledge. I have been in the medical field for over 25 years so to have such a great experience was awesome.read more
June Fran
June Fran
21:31 20 Jul 20
I decide to give this company all the 🌟 because I can say so far that my experience has not been in vain. I... talked to one of the agent. He was really knowledgeable about what type of insurance I needed and helped me choose the best one. I thank you Mr Jean Duckson for your ability and professionalism toward me. I truly recommend it.read more
Janice Towns
Janice Towns
16:42 19 Jul 20
Sorry it took me so long to put in my review and I would just like to say I called you guys last week I have never had... such professional service in my 48 years jean duckson. He gave me the layouts simple and easy I didn’t feel overwhelmed like most places make you feel in so far so good I seem to be happy with what I got but I would just like to say y’all got a top seller right there Jean the man thanks Jean👍🏾read more
Buzzlightyear G35
Buzzlightyear G35
13:57 17 Jul 20
My names is albert bano an I was assisted by cory Huston. It's been a long time since I've been assisted so well I... needed to leave a comment hoping this person is being treated an paid well because he deserves it. telling a person how long you've been out of worked can be unsettling normally but cory seemed non judgmental an reassuring that everyone is dealing with the same thing thank you for that cory an hope you get the advancement in life you deserveread more
loretta sirk
loretta sirk
18:55 10 Jul 20
I want to thank Jean Duckson for helping me find an affordable ins. for my son. He was very helpful and a pleasure to... speak with. Thank you Jean.read more
Samantha Gil
Samantha Gil
21:21 08 Jul 20
I just enlisted for Insurance through Fiorella Insurance Agency, Cody Huston was able to find an extremely affordable... price. I am a college student still away from home and now i am covered starting this upcoming month. In times like these being able to see a doctor and go find help is essential, extremely happy and its only a phone call away!read more
MYRA PICALLO
MYRA PICALLO
13:16 26 Jun 20
I just retired from a job and I was worried about high health insurance premiums but Amy searched for the best health... care insurance plan and I was very happy with the outcome. I made sure to keep her information in case I switch over any of my other insurance policies i.e. car, house. Thanks Amy, for taking the time to answer all of my questions and finding me a health insurance plan that was suitable to my knees. Also, thank you for chatting a bit & good luck with Bear.read more
Derrick Lise
Derrick Lise
19:58 01 Apr 20
I had a wonderful experience today by receiving assistance from Ireland Byrnes. We were cut off while she was... mid-sentence explaining a health insurance policy to me. She emailed me the coverage plan with her contact info. That impressed me so I called back. I didn't get an answer so I left a message. AND SHE RETURNED MY CALL. That's shows dedication and a sense of caring for her fellow human being. I'm going to recommend everyone I know that's not insured to her and your insurance firm. 5 star service, definitely.read more
Ché G
Ché G
21:16 23 Mar 20
Ireland was definitely amazing to deal with. She was very straightforward, very pleasant, kind, and answered all of my... questions without hesitation. It was a pleasure being able to work with her on what options were best for me! Will Highly recommend for anyone that has insurance concerns. Thank you!read more
sylvia Z
sylvia Z
16:24 18 Mar 20
Usually nice people but always make sure they have your information correct. So sad some agents haven't a clue how... things work. Hope if you need help, you get a knowledgeable person on the phone! Never again for health insurance - but I would also avoid the Marketplace - good luck! Live and learn. Tough lesson. Nobody cares thereread more
JOHN LEWIS
JOHN LEWIS
20:09 13 Mar 20
On Sean Dray of Fiorella: I just transplanted from CA to FL due to really unforeseen circumstances. I had to cancel... my CA healthcare coverage in the process. Of course, to not be covered at this time is very risky, and maybe even unwise. Sean was very attentive and helpful to my situation at this very tumultuous time. He provided comprehensive information and options for how I might best proceed. Great and exemplary service. Truly. When you reach out for help in these matters, this is what you want. Thanks Sean.read more
Skye Heilman
Skye Heilman
14:51 09 Mar 20
I dealt with Johnathan on a great phone call where now I receive medical insurance I can afford!!! Thank you so much!... In my financial situation and with all the bills I pay, it’s so amazing to actually afford my health and well-being. I’m telling all my friends, and all my family (who are in need like myself) about this amazing company!THANK YOU 🙏read more
Tiffany Diaz
Tiffany Diaz
17:18 07 Mar 20
I have nothing but good things to say first off is my personal agent Amy was and is so very helpful within minutes she... found a perfect plan for my needs. I literally cried tears of joy.she was so knowledgeable and answered all my questions and made sure i understood everything. I felt completely taken care of and i will be telling everyone that will listen about this agency. Thank you from the bottom of my heart.read more
nigel borzek
nigel borzek
22:57 27 Feb 20
How easy can it be to get the medical insurance you need. This is how.Scott Reinhart helped me get the coverage I... needed. After taking my information , he searched for the best deal to fit my needs. He explained all options available to me. It was quite a pleasurable experience. Knowing that someone knew what he was doing ( I guess 36 years in the business makes him so good) He was polite and punctual on all phone calls Made me feel important. Not just another number I highly recommend him For your insurance needs.read more
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